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THE WYLD PROMISE

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WE DON'T JUST WANT YOU TO LOVE WHAT YOU BOUGHT. 
WE WANT YOU TO LOVE BUYING FROM WYLD.

Every order is packed with care, backed by real people, and supported by a promise to always do our best to make things right. Whether you've got a sizing question, need a return, or simply want advice, we're here to help.

Buy with confidence. Wear with confidence.

We know buying online can feel uncertain.

Will it fit?
Will I love it?
What if something isn't right?

That's why we've made our returns process simple, fair and transparent.

Because shopping with Wyld Revolution Co. should feel as good as wearing it.

Our Promise to You

We stand behind every piece we create and carefully curate.

If something isn't right, we'll work with you to make it right.

Our goal isn't simply to make a sale.

It's to welcome you into the Wyld community for years to come.

Returns

If you've changed your mind, eligible full-priced items may be returned within 30 days of receiving your order.

Items must be:

• Unworn
• Unwashed
• In original condition
• With tags attached (where applicable)
• Returned in original packaging where possible

Once approved, you'll receive a store credit or refund (depending on Australian Consumer Law and the reason for return).

Faulty or Incorrect Items

We take great pride in the quality of every item.

If your order arrives damaged, faulty, or we've sent the wrong item, please contact us within 7 days of delivery.

Email: jacqui@wyldrevolution.com.au

Include:

• Your order number
• Photos of the item
• A brief description of the issue

We'll organise a replacement, repair, exchange or refund as quickly as possible.

Handmade Leather

Many Wyld leather products are handcrafted using genuine leather and natural hair-on-hide.

Every hide is unique.

This means variations in:

• Colour
• Pattern
• Texture
• Natural markings

are part of what makes your piece one of a kind—not faults.

No two pieces will ever be identical.

Apparel & Footwear

Please check our sizing guides before ordering.

If you're unsure, we're always happy to help before you purchase.

We want you to choose the right piece the first time.

Signature Scents & Botanicals

For hygiene reasons, opened candles, diffusers, body products and botanical items cannot be returned unless they are faulty.

Sale Items

Sale, clearance and promotional items are final sale unless required under Australian Consumer Law.

Return Shipping

Unless the item is faulty or we've made an error, return postage is the responsibility of the customer.

We recommend using tracked shipping, as we cannot be responsible for parcels lost during return transit.

Australian Consumer Law

Nothing in this policy excludes your rights under Australian Consumer Law.

If a product has a major fault, you are entitled to a repair, replacement or refund in accordance with Australian Consumer Law.

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Need Help?

We're real people.

If you're unsure about sizing, colours, leather variations or anything else before ordering, we'd genuinely love to help.

📧 jacqui@wyldrevolution.com.au

Our goal isn't simply for you to buy from us once.

It's for every piece you own to become part of your story.

Thank you for supporting Australian craftsmanship and small business. 🤎

Still have a question?

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