Questions?
We've got you.

Orders - When will my order ship?

We dispatch orders as quickly as possible, usually within 1–3 business days. During new releases or sale events, please allow a little extra time as every order is packed with care.

Orders - When will my order ship?

We dispatch orders as quickly as possible, usually within 1–3 business days. During new releases or sale events, please allow a little extra time as every order is packed with care.

Orders - Do you ship Australia-wide?

Yes. We ship Australia-wide and also offer international shipping to selected countries.

Orders - Can I track my parcel?

Absolutely. You'll receive a tracking email as soon as your order leaves our studio.

Apparel - How do I choose my size?

Every product includes sizing information. If you're between sizes or unsure, contact us—we're always happy to help.

Will you restock sold-out items?

Many of our products are limited edition or handmade in small batches.
When they're gone, they're often gone for good.

Leather - Is every leather bag unique?

Yes.
Hair-on-hide, genuine leather and handcrafted products naturally vary.
Marks, colour variations and texture are part of what makes your piece one of a kind.

Handmade - Are your products handmade?

Many are.
Each handmade leather piece is individually created, meaning no two are ever identical.

Payments - What payments do you accept?

Visa
Mastercard
PayPal
Apple Pay
Google Pay
Afterpay

Gifts - Can I send directly to someone as a gift?

Absolutely.
Simply enter their address at checkout.